OUR RULES AND REGULATIONS
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Terms and Conditions
A booking is considered confirmed and binding as soon as a prepayment (an amount specified by Takatuka Beach Resort) has been transacted. Unauthorized payments will not be accepted. Tentative bookings are kept open at the resort's discretion. Takatuka Beach Resort reserve the right to impart temporarily kept accommodations to other guests if no deposit has been put down.
All rates are inclusive of value added tax (VAT) and service charge.
Prepayments will serve solely as booking confirmation. The balance for consumption and accommodation shall be settled at the resort, where the prepayment will be deducted from the total bill at the local rate of the day, without surcharge. Takatuka Beach Resort accept PHP, USD, EUR, CHF and G-Cash payments. Travelers Cheques cannot be accepted. Banking transaction fees shall entirely be shouldered by the guest. PayPal payments are accepted for prepayments only, without surcharge. Payments with credit-cards will be billed with no surcharge. All nights will be charged upon check-in.
Check In / Check Out
Check in time is 12noon / check out time is 11am. For late check out, please contact reception for availability, one day before departure (fees may apply)
Kids 5 years old and below are free of charge, if sleeping in parents' bed. If an extra bed/foam is needed, regular rates will apply.
The prepayment is non-refundable and will serve the resort as indemnity in case of cancellations or drastic changes of bookings incl. external circumstances like flight or ferry delays/cancellations as well as personal conditions. Any cancellation made between 90 days and 60 days before arrival, qualify for a 50% refund. No refund will be issued for cancellations within 60 days of arrival. Furthermore, the resort shall claim a full compensation (100% of the room-rate) for damages caused by changes on site, i.e. significantly shortened period of stay or considerably altered occupancy.
Smoking in the Hotel
Smoking is not allowed inside the rooms.
For security reasons, we strictly do not allow outside visitors in the rooms. Minors are not allowed to stay in a room with another adult other than the minors' parents or relatives.
Bringing of pets is not allowed to avoid conflict with our own guard dog.
Setting up tents is not allowed on the beach or on our property.
ATV / QUAD
Driving ATV'S on Sugar Beach is not allowed and will be fined by the City of Sipalay. To keep our beautiful Sugar Beach as natural as possible, we will refuse any booking of guests bringing such vehicles.
In order to insure the safety of our guests, it is forbidden to keep inflammable materials like rice-cookers, water boilers and similar devices in the rooms. These appliances shall be used in the Hotel's shared kitchen. The Hotel shall not be held liable for damage caused by loss of money and/or breakage of valuables in or outside of the rooms.
Food and Drinks
As we don't offer catering services and have no restaurant, bringing of food and drinks into the resort area is allowed.
Maximum number of occupants per room:
ROCKADELIC / SUPERSTAR : 2 persons
BONGO BONGO / CAVE / MADMIX / TREASURE/ NAUTILUS/70's GROOVE/ GOLDEN EMPIRE: 3 persons
EL CASTILLO / THE GARAGE: 4 persons
MARCO POLO: 5 persons
FLIP FLOP: 6 persons
BIG VIEW: 6 persons
Damage to the property, including but not limited to guest rooms, fixtures, furnishing, artwork and equipment including the removal of electronic equipment, towels, bathrobes, paintings and ornaments, etc shall be charged at 120% of full and new replacement value plus any shipping and handling charges. Damage to linen, towels or mattresses, resulting from the use of body oils, makeup, shoe polish, urine, etc. will result in a charge for the special cleaning, repair or replacement of the damaged article. (See separate pricelist)
Guests are required to wear dry clothes in the lounge in order not to damage the cussions.
KARAOKE IS NOT ALLOWED, neither in the hotel premises, nor at the beach.
Audio/Video/Game-devices are only allowed with headsets regardless whether in the lounge, at the beach or on the verandas/balconies.
Takatuka Beach Resort is not liable for any damages to or theft of your vehicle parked outside of our fenced property.
Lost & Found
"Lost and Found"-items not claimed within sixty (60) days, will be discarded.
Any items found in the hotel rooms after check-out will be placed in our "Lost and Found"-box.
Senior Citizen Discount
Filipino senior citizens shall be granted a 20% discount and exemption of the value added tax (VAT) for the exclusive use of the senior citizen only. At check in, the senior citizen has to present a valid ID of OSCA , a valid passport or other documents that proof that the person is at least 60 years old. The discount will not be granted on already discounted services and items as well as not for groceries.